At Hiba & Brothers International, we follow a transparent and streamlined process to ensure that every order meets the highest standards of quality and customer satisfaction. From the moment you share your idea until the final delivery, our team works with precision and dedication.
1. Send Your Logo or Artwork
The process begins when you share your logo, artwork, or design concept with us. This helps our creative team understand your vision and brand identity so we can transform it into a professional sportswear design.
2. Sending Mockup
Once we receive your artwork, our design team prepares a digital mockup. This visual representation shows how your uniforms or apparel will look, including placement of logos, colors, and design elements.
3. Approval of Mockup
The mockup is sent to you for review. You can request changes or approve the design. Production only begins after we have your full approval, ensuring the final product matches your expectations.
4. Make Payment Deposit
After the design approval, a payment deposit is required to confirm your order. This step secures your production slot and allows us to proceed with fabric selection and manufacturing.
5. Logo Design, Printing, and Embroidery
Our skilled team begins the branding process, applying logos and designs using advanced printing and embroidery techniques. We use high quality methods to ensure durability and a premium finish.
6. Fabric, Cutting, and Inspection
The selected fabric is carefully cut according to the approved design. Every piece goes through a strict inspection to maintain consistency, quality, and accuracy.
7. Stitching Process
Our experienced stitching team brings the design to life. Using precision techniques and strong finishing methods, we ensure that every uniform and apparel item is durable and comfortable to wear.
8. Threading and Packing
After stitching, each item is carefully finished, checked, and packed. We ensure that packaging is secure and ready for safe delivery worldwide.
9. Client Satisfied
The final step is the most important. We deliver your order on time and ensure that you are fully satisfied with the quality, fit, and finish of your products. Your satisfaction is our success.
Frequently Asked Questions (FAQs)
At Hiba & Brothers International, we value our customers and believe in providing clear information to make your buying experience smooth and stress free. Below are answers to some of the most common questions we receive.
1. What products do you manufacture?
We specialize in premium quality custom sportswear and team uniforms including American football uniforms, soccer uniforms, basketball uniforms, baseball uniforms, ice hockey wear, and other performance apparel.
2. Can I customize my order?
Yes. We offer complete customization including logos, player names, numbers, colors, and design styles. Our design team provides digital mockups for approval before production begins.
3. What is the minimum order quantity (MOQ)?
Our minimum order quantity varies depending on the product type. For most custom team uniforms, the MOQ is 10 to 15 pieces per design. Please contact us for specific product details.
4. What delivery options do you provide?
We ship worldwide using reliable delivery methods:
By Air
DHL
UPS
Dpex
By Sea
5. What payment methods do you accept?
We accept the following secure payment methods:
Bank Transfer
Money Gram
Western Union
Ria Money Transfer
6. How long does production take?
Production time depends on order size and customization details. On average, it takes 2 to 4 weeks after design approval and payment confirmation. Bulk orders may require additional time.
7. Do you provide samples?
Yes. We can provide samples for quality assurance before placing bulk orders. Sample costs are usually adjusted against the final order.
8. How do you ensure product quality?
Every product goes through a strict quality control process including fabric inspection, cutting accuracy, stitching, embroidery, and final finishing checks before packing and dispatch.
9. Can I order in bulk for my club or brand?
Absolutely. We specialize in bulk orders for clubs, schools, sports academies, and private label brands. We also offer private labeling and custom branding solutions.
10. How do I place an order?
Simply send us your logo, artwork, or design concept. Our team will create a digital mockup for your approval. Once approved and payment is confirmed, we begin production and deliver within the agreed timeframe.