Frequently Asked Questions (FAQs)

At Hiba & Brothers International, we value our customers and believe in providing clear information to make your buying experience smooth and stress free. Below are answers to some of the most common questions we receive.

1. What products do you manufacture?

We specialize in premium quality custom sportswear and team uniforms including American football uniforms, soccer uniforms, basketball uniforms, baseball uniforms, ice hockey wear, and other performance apparel.

2. Can I customize my order?

Yes. We offer complete customization including logos, player names, numbers, colors, and design styles. Our design team provides digital mockups for approval before production begins.

3. What is the minimum order quantity (MOQ)?

Our minimum order quantity varies depending on the product type. For most custom team uniforms, the MOQ is 10 to 15 pieces per design. Please contact us for specific product details.

4. What delivery options do you provide?

We ship worldwide using reliable delivery methods:

By Air

DHL

UPS

Dpex

By Sea

5. What payment methods do you accept?

We accept the following secure payment methods:

Bank Transfer

Money Gram

Western Union

Ria Money Transfer

6. How long does production take?

Production time depends on order size and customization details. On average, it takes 2 to 4 weeks after design approval and payment confirmation. Bulk orders may require additional time.

7. Do you provide samples?

Yes. We can provide samples for quality assurance before placing bulk orders. Sample costs are usually adjusted against the final order.

8. How do you ensure product quality?

Every product goes through a strict quality control process including fabric inspection, cutting accuracy, stitching, embroidery, and final finishing checks before packing and dispatch.

9. Can I order in bulk for my club or brand?

Absolutely. We specialize in bulk orders for clubs, schools, sports academies, and private label brands. We also offer private labeling and custom branding solutions.

10. How do I place an order?

Simply send us your logo, artwork, or design concept. Our team will create a digital mockup for your approval. Once approved and payment is confirmed, we begin production and deliver within the agreed timeframe.